Questions, feedback, or a bug to report? We're happy to help.
Email prolax123@gmail.com and we'll get back to you.
Do I have to keep the app open while grilling?
No. GrillMaster sends a notification for every cue (flip, pull, and so on), even when your phone is locked or in your pocket. Those alerts also appear on a paired Apple Watch when your phone's screen is off. If your iPhone restarts or iOS closes the app while it is in your pocket, the cook picks up where it left off the next time you open it.
Does GrillMaster wait for my grill to preheat?
No. The countdown assumes the grate is already hot, so light the grill first and start the timer once it is up to temperature. The first cue tells you the temperature to look for and how to check it by hand.
Can I make the app dark?
Yes. Open the menu at the top right, choose Settings, and pick Dark. GrillMaster is light by default, and System follows whatever your phone is set to.
I added two burgers. Why is there only one line for them?
Anything cooked the same way shares a timeline, because it all goes on and comes off together. You get one clear instruction instead of the same sentence twice.
What's free and what's Pro?
Every food is free, including steak and steak tips, with the full timeline, alerts, and Apple Watch cues. GrillMaster Pro is a one-time purchase that unlocks spoken voice cues, weather-smart timing from your ZIP, custom preheat, thickness for every food, and doneness for steak and steak tips.
Why can't I set doneness on chicken or burgers?
Because there is only one safe answer. Poultry has to reach 165°F and ground beef 160°F, so GrillMaster cooks them to that temperature and tells you so. Doneness is a real choice for whole-muscle beef, which is why steak and steak tips keep it.
How does weather-smart timing work?
Enter your ZIP and GrillMaster looks up the conditions there right now, then stretches the cook times to match, because cold air pulls heat out of the grill. If it cannot reach the weather service it says so and uses standard conditions rather than guessing. Weather data provided by Weather.
How do I restore my Pro purchase on a new device?
Open the Pro screen and tap "Restore Purchase."
The times seem off for my grill.
Grills vary. GrillMaster Pro lets you set your real preheat temperature and each cut's thickness and doneness for a closer estimate. Always confirm doneness with a meat thermometer.